Do I need a power source or batteries?

Both the Tudaloo Attachment and Tudaloo Pro function without power for the wash feature. However, Tudaloo Pro requires a power connection for its heating functions.

How does it know where to aim?

Tudaloo bidets feature dual nozzles for precise targeting. The rear nozzle offers more pressure for the bum area, while the front nozzle provides a gentler clean for the intimate front area.

How do I choose the pressure?

Adjusting pressure is easy: turn the dial on the Tudaloo Attachment or press a button on the Tudaloo Pro. Both offer straightforward control for your comfort.

How does the self-cleaning work?

For the Tudaloo Attachment, activate the self-clean by turning the control dial one click to the left or right, manually starting the rinse process. In contrast, the Tudaloo Pro features an automatic self-cleaning mechanism that activates with each use, ensuring the nozzles are always rinsed without any extra steps, providing effortless maintenance and enhanced hygiene.

Is there a left-sided version?

We currently offer right-side models. The Tudaloo Attachment comes with a 1.5m flexi-hose for easy installation, while the Tudaloo Pro includes a 50cm braided stainless steel hose for durability and convenience.

How much water does it use?

On average, less than 300ml per wash, making Tudaloo an efficient, water-conserving choice for your bathroom.

Is there a dryer function?

Yes, the Tudaloo Pro is equipped with a heated air dryer, enhancing your post-wash comfort with warm air.

Can I wash with warm water?

The Tudaloo Attachment uses room temperature water, while the Tudaloo Pro offers adjustable warm water settings for a customized, soothing experience.

But, won't the water be too cold?

Our testing across various climates confirms the water temperature is refreshing, providing an energizing start to your day. For warmth seekers, the Tudaloo Pro's warm water feature is the perfect solution.

How do I install it?

Installation is straightforward. Find the guide specific to your model: Tudaloo Attachment Installation Guide | Tudaloo Pro Installation Guide.

Is Tudaloo WaterMark Certified?

The Tudaloo bidet attachment is not WaterMark certified, and its installation might require adherence to local regulations. The Tudaloo Pro, however, is WaterMark certified, ensuring compliance and legal installation by a licensed plumber in Australia.

Will it fit my toilet?

The Tudaloo Attachment will fit about 90% of toilet bowls and seats. For the Pro model, verify compatibility using our Toilet Fit Guide. It's important to confirm that you have access to your tap connection. See below for more info on connections.

Where do I connect the water?

Tudaloo connects to your existing toilet connection, the same one that fills your toilet tank. This can be found in a few locations; outside your toilet, inside your toilet tank, or inside the wall.

Does it require plumbing/a plumber?

While Tudaloo can easily connect to your existing water line without hard plumbing, Australian law mandates that plumbing work be done by licensed professionals. We advise consulting a plumber before installation.

My toilet tap is inside the tank, can I still install?

In most cases, yes. The hose we provide for the Tudaloo Attachment is 8mm, and can usually fit between the lid of the toilet tank and the wall. If you can fit a pinky finger, you can fit the hose. The Pro model requires a braided hose; a slim flexi hose option is available but may affect Watermark certification.

I have a concealed tank, can I still install?

The Attachment can be installed with an alternative water source, like your bathroom sink. Consult a plumber for the best approach, especially for complex setups like concealed tanks.

Can I install this on a raised toilet seat?

Yes and no. If you were to install normally on a raised seat, then the spray would be too low to reach the target. We have found this handy guide which explains an alternative installation process. We don't encourage this, or guarantee it's safety.

What about backflow prevention?

Tudaloo bidets include built-in backflow prevention. For additional safety, especially with the Attachment model, ensure you meet local requirements with appropriate valves. Dual-check and RPZ valves may need to be purchased in order to legally install your bidet.

Can I Install a Bidet Using Water from a Rainwater Tank?

Yes, you can install a bidet using water from a rainwater tank. However, there are a few important considerations to ensure safety and proper functioning:

1. Water Pressure: Ensure that the water pressure from your rainwater tank is adequate for the bidet's requirements. Some bidets need a minimum pressure to operate effectively.
2. Filtration and Treatment: Rainwater should be properly filtered and treated for impurities and bacteria, especially since bidets are used for personal hygiene. It's crucial to have a good filtration system in place.
3. Plumbing Compliance: Check with a licensed plumber to ensure that your setup complies with local plumbing codes and standards. In some regions, there may be specific regulations regarding the use of rainwater for indoor plumbing fixtures.
4. Backflow Prevention: As with any bidet installation, make sure there is a backflow prevention device installed to prevent contaminated water from flowing back into the clean water supply.
5. Regular Maintenance: Maintain your rainwater tank and filtration system regularly to ensure the water quality remains safe for bidet use.

How does it work?

With just a flick of the wrist! Using Tudaloo is literally easier than ripping off and folding/scrunching a few squares of toilet paper. Once you've finished your business, turn the control dial to the left/right to choose your wash setting and pressure. Once you've found your target, let the water do its thing for a few seconds. You'll need a few squares of TP to make sure the job is done, and pat dry. Then it's time to flush and go about your day with a feeling of freshness and superiority!

How do I sit on it?

When people think bidets, they think European, standalone, face-the-wall, straddle kinda bidets. With Tudaloo, you don't need to overthink it. You'll sit on the toilet normally, do your business, then the nozzles will wash from behind.

When do I turn it on?

When you've finished doing your doo, you've run out of TikToks to scroll, or you're losing feeling in your legs. To those of you wondering what happens if you turn it on mid-poo, don't let the intrusive thoughts win. But if you do, let us know....for science.

Do I still need toilet paper?

Yes, you'll still need TP for a safety wipe to make sure you got it all. We reckon you'll reduce your usage by about 80% or more. We recommend using an eco-friendly alternative, like bamboo or recycled toilet paper.

Isn't it dirty toilet water?

A common misconception! Tudaloo connects to the fresh water supply, the same water you drink, shower, and wash your hands with.

Won't the water get inside me?

It shouldn't, but it is possible. It's best not to relax too much, or use more pressure than you need. No one likes an accidental enema.

The nozzles are blocked and aren't spraying any water, help!

This could be one of two reasons:

1. You installed the Tudaloo attachment too close to the toilet bowl and the nozzles are getting stuck when activating.

2. You installed the seat too close to the Tudaloo. When you sit down, the seat can press against the Tudaloo and in-turn press the Tudaloo into the toilet bowl, blocking the flow of water.

Time to make some adjustments!

The spray is missing the target, it's too far forward, help!

This is usually caused by a toilet seat issue:

1. The toilet seat has been re-installed on top of the silver/white caps, and is now raised. You will need to install Tudaloo underneath these caps, by removing them with something flat, like a screwdriver.

2. The toilet seat has been re-installed too far back. When re-attaching the seat, it's important that the back rim should be in-front of the Tudaloo. To put it another way, the only part of the Tudaloo that should be visible, is the nozzle guard.

The spray is missing the target, it's too far to the left/right, help!

It sounds like your Tudaloo may not be centred on the toilet and may need to move slightly left or right. If that doesn't work, you can make slight adjustments to the nozzles by rotating them.

Tudaloo installation can require some fine-tuning, but by spending some extra time and attention at the start, you'll be set for the future and ensure a targeted clean every time!

Does this come with a warranty?

Yes, we offer a 1 year replacement warranty on all products.

Do you ship overseas?

Absolutely! We have multiple international shipping options available at checkout. If you don't see your location, please reach out via our contact page or email us at hello@tudaloo.com.au.

Who is your shipping provider?

We choose AusPost as our main shipping provider.

How does the risk free period work?

We like to keep it simple, if you're not 100% satisfied with your purchase within 60 days of receiving it, reach out to our team and we'll help you return it and process a refund.

How do I return my Tudaloo?

If you are unsatisfied with your purchase, please use our self-service return request form here.

Isn't this dirty toilet water?

Not at all! Tudaloo uses the same water that you drink, shower, and wash your hands with.

Can I use this as an enema?

While that is not the intended purpose, and not something we encourage (we're not doctors), it is possible to use this for a deeeep clean.

I have haemorrhoids, will it hurt?

This will be a lifesaver for you! Toilet paper is a pain in the ass for those with haemorrhoids, Tudaloo is a gentle, loving embrace in comparison. Just find the right pressure for you!

I have just given birth, can I use this?

Congratulations! Tudaloo is fantastic for postpartum mummas. The front spray setting provides a gentle wash for sensitive areas. Take the time to find the right pressure for you, and start slow.

I have a disability, can I use this?

Tudaloo is designed to be as inclusive as possible. The process is extremely easy to use by most people. If you have a specific condition that you are unsure of, please reach out and we will do our best to help!

Is this ok for the elderly?

Tudaloo is perfect for the elderly! Cleaning thoroughly can be tricky sometimes, for whatever reason. Tudaloo is a one size fits all option, incredibly simple to use, hygienic, and gentle on sensitive skin.

How do I clean the bidet?

Tudaloo nozzles are easily removed for cleaning. We provide details in our instruction guide here.

Can I use this while menstruating?

Yes, a gentle Tudaloo wash is a great way to stay clean and fresh!

Can I use this to clean after intercourse?

Definitely! Don't have time for a shower? Tudaloo will tidy things up in no time.

Can I use this for some...adult fun?

Don't let us tell you how to live your life, do what feels right!

Tudaloo is not intended for Medical use, and we are not medical professionals! Please consult your doctor if you have any questions or concerns about Tudaloo for your specific situations.